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FAQ: Account Registration and Support

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Written by Haakon Lageng

How do I create an account in ProClinic?
Go to proclinic.no and sign up for an account. Registration only takes a couple of minutes, and the system is set up automatically for you. After registering, you’ll be contacted to schedule a brief follow-up meeting.

Do I need to sign a contract to get started?
No. There’s no contract you need to sign to start using ProClinic.

Can I log in with Vipps?
Yes. ProClinic supports logging in via Vipps. Use the phone number registered on your Vipps account. You can log in with your personal name in Vipps even if the account is linked to your business—this is normal and works as expected.

The page is in English—how do I switch to Norwegian?
At the top of the page, you'll see a flag icon. Click it to change the language to Norwegian.

Who do I contact if I need help?
You can reach ProClinic support via email, phone, or live chat. Contact details are available at proclinic.no, or within the dashboard under Help. Support is available from early morning until late in the evening every day, including weekends. ProClinic is working on offering 24/7 support.

Who is ProClinic best suited for?
ProClinic is especially well-suited for clinics looking for an all-in-one solution, including automatically generated websites and campaign pages, integrated booking, POS, and client records in one system. The platform is specifically tailored for aesthetic clinics and those focused on skin and health.

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